Social Work, Arizona State University
Cohort Five Fellow
Dr. Cynthia Lietz
Professor and Senior Associate Dean, Arizona State University College of Public Service and Community Solutions
Presiding Judge, Arizona Superior Court in Pima County
Child welfare; organizational factors in child welfare agencies; permanency; management and supervision in child welfare
Areas of Expertise
Francie Julien-Chinn is a doctoral student in the School of Social Work at Arizona State University. She received a master’s degree in social work at Arizona State University and a bachelor’s degree in social work from Northern Arizona University. Prior to beginning her doctoral program, Ms. Julien-Chinn worked in the field of child welfare, starting in direct field work, and continuing into supervision, middle management, and ultimately upper management. As a supervisor Ms. Julien-Chinn supervised and helped develop an in-home program providing prevention services to families involved in the child welfare system. In the role of assistant program manager, Ms. Julien-Chinn oversaw 50 child welfare employees. While she served as deputy program manager, Ms. Julien-Chinn oversaw the field work and child welfare staff in Pima County, Arizona. Ms. Julien-Chinn’s professional career also includes social work experience in hospitals, juvenile probation and legal aid.
Applying the ecological systems theory to a child welfare agency: Examining the association between organizational culture and climate and individual level factors
Child welfare agencies are responsible for ensuring the safety, well-being, and permanency of maltreated children. This work is rewarding; however, it is also demanding and is associated with burnout and stress. Organizational cultures and climates that support the workforce are essential to retaining staff and improving outcomes. Through an application of the ecological systems theory, this study sought to develop an understanding of the different systems and interactions between those systems within a child welfare agency. This study examined the association between individual level factors and organizational level factors as measured through the Comprehensive Organizational Health Assessment and the Positive and Negative Affect Scale.